Award winners 2010 - Istanbul

Air Ambulance provider of the year

Sponsor - Eurami

Netcare 911 - As one of the largest private emergency medical service providers in the world, Netcare 911 prides itself on offering quality care and best-in-class solutions. Apart from our air  ambulances, we provide local emergency services, remote site clinic solutions and medical assistance services. Netcare 911 air ambulance services are accredited by Eurami – Special Care. Our two permanently confi gured jet aircraft are fully equipped  intensive care units to the highest international standards. We have short and long-range fl ight capability and operate internationally, mainly throughout Africa and surrounding islands. Our doctor-led, highly experienced emergency and ICU medical staff ensure quality patient care.

Assistance/Claims Handler of the year

Sponsor - Marm Assist

SOS International - Based in the Nordic and Baltic countries, SOS International delivers a broad range of assistance products on a B2B basis for the leading Nordic insurance companies, international emergency centres, hospitals and public companies in the Nordic countries. We render acute personal assistance all over the world. SOS’ special expertise is to put the right competencies into play in any situation – promptly and in all parts of the globe. The core of SOS is knowledge, experience and competent employees within travel assistance, crisis management planning and satellite monitoring and tracking.

Cost Containment company and provider of  the year  (to include PPOs and general  services)

Sponsor - Stars Cresent

ChargeCare International - For the last 15 years,
ChargeCare International has, through its extensive
medical providers networks, consistently reduced and controlled the costs of medical expenses for insurers. CCI’s record in terms of enforceability and sustainability of its cost reduction is exemplary. The local and international knowledge of CCI professionals based in the UK, Greece and Spain focus on fi nding effective solutions to clients’ specific needs. Clients and medical providers, where ever they are, can confi dently and quickly access their claims via CCI web-based systems, keeping them in close touch with the process. CCI is a dynamic and innovative company, keen to share its ideas and expertise to develop new products with visionary partners.

Hospital/Medical Provider

Sponsor - Dr Colin Plotkin & Sons Consulting

Baptist Health South Florida International Services - Baptist Health South Florida International Division is one of the largest hospital-based  international programmes in the US. Our specially trained multilingual staff personally assist our  international guests with their medical and travel needs, offering the quality they deserve as  recognized by the US government study, scoring Baptist Health above most of the hospitals on the US News and World reports honour roll list. We’re also committed to developing relationships with international physicians, medical associations and hospitals to become the institution an international physician looks to when a patient requires medical care.

Insurer/Underwriter of the year

Sponsor - Jet ICU

Professional Travel Insurance - Professional Travel Insurance Company Limited (PTI) is an  established name as specialists who implement and manage insurance programmes for niche groups and markets. Formed in 1989, our fi rst undertaking was to create a global travel and personal accident programme for the International Airline Passengers Association (IAPA) on behalf of its members. The Collinson Group Limited acquired PTI in 1997 and provided the resources to support the expansion of PTI into new  products and markets. The  company was then able to expand its reach,  garnering a reputation with IAPA, Columbus Direct, Club Direct, Trinity,  Mediquote and Insure For All.

Intermediary of the year (to include all retailers of  travel insurance)

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Preferential Travel Insurance - Preferential was
established in 1996 and from its inception, unlike
many others, has specialised solely in travel insurance; providing innovative, tailored solutions to each of its customer’s requirements. The group is uniquely structured and consists of three separate divisions: Preferential Insurance Services – the  business to business division; Optimum – the underwriting division; and Preferential Direct – the consumer division; Marketing a comprehensive portfolio of Preferential  branded travel insurance products direct to specifi c consumer groups fulfi lled via either the web or their UK based call centre.

ITIJ marketing campaign of the year (judged independently)

Sponsor - ITIJ

ADAC - ADAC - Ambulance Service’s foundation in 1973 put ADAC’s air rescue system on an international basis. ADAC-Ambulance Service organises and carries out patient transport worldwide on ground and by air. Highly qualifi ed medical staff specialised in emergency medical assistance, intensive care and fl ight medicine accompany these  transfers.  ADAC-AmbulanceService attends to approximately 40,000 patients per year and carries out some 15,000 transports - on ground and by air. Depending on the patient’s diagnosis, air-bound transport may also involve additional  transport options like stretcher, sleeper and PTC.